What fabric are the cushions made of?
Our heat cushions are made of Teddy Fleece, more commonly known as polyester. To this is added Spandex, which makes the fabric stretchable but also returns to its own shape easily. It is also known as elastane. It helps make clothes and fabrics more comfortable because it can stretch and adjust to your body. Thanks to the combination of the two fabrics, our heat products are immensely soft, nice and light and retain heat well. In addition, the combination ensures that the fabrics do not wrinkle.
My on/off button does not work?
The silicone on/off button can be pressed out of the blanket (aluminium ring) so that the outside is also washable. It can happen that the button is pressed in a wrong way or too stiff (in that case it will not work properly).
We recommend you to push the button out and to push it back in again with care.
Can I buy an (extra) powerbank separately?
The.Powerbank is available from us separately. It is supplied free of charge with the purchase of The.Plaid/Pillow.
Is the battery (powerbank) included with The.Plaid/Pillow?
When you buy The.Plaid/Pillow from us, The.Powerbank.is included. You don’t pay anything extra for this.
Can The.Plaid/Pillow be used while charging the powerbank?
The.Powerbank’s charging cord is very short, making it very difficult to use The.Plaid/Pillow while charging The.Powerbank.