Question 1

Return conditions

Larse van Eck · Accepted Answer

Reflection period 30 days, return registration/sending within this period.
Products must be returned in their original, undamaged condition. (If we find that the product has been used more than is necessary for testing and/or the product has traces of use, we reserve the right to deduct costs from the amount to be refunded).
Please return the product in its undamaged original packaging (if possible).

During the 30-day cooling-off period you may view and try the product. The product must remain undamaged. If it is necessary to assemble an item (to evaluate it), make sure that the product has not been used more than necessary. Be careful with the packaging material and the products. The original packaging should, if reasonably possible, be undamaged. The return costs are at your own expense. We would like to encourage people to think carefully about a purchase in order to avoid unnecessary returns. This reduces the pressure on transport and the environment. *The trial period and the 30 days right of return only apply to consumer orders, companies can NOT claim this.

Question 2

Return conditions

Larse van Eck · Accepted Answer

Reflection period 30 days, return registration/sending within this period.
Products must be returned in their original, undamaged condition. (If we find that the product has been used more than is necessary for testing and/or the product has traces of use, we reserve the right to deduct costs from the amount to be refunded).
Please return the product in its undamaged original packaging (if possible).

During the 30-day cooling-off period you may view and try the product. The product must remain undamaged. If it is necessary to assemble an item (to evaluate it), make sure that the product has not been used more than necessary. Be careful with the packaging material and the products. The original packaging should, if reasonably possible, be undamaged. The return costs are at your own expense. We would like to encourage people to think carefully about a purchase in order to avoid unnecessary returns. This reduces the pressure on transport and the environment. *The trial period and the 30 days right of return only apply to consumer orders, companies can NOT claim this.