Why isn’t The.Plaid warm?

Whether someone finds something comfortably warm is of course different for each individual. It also makes a difference whether you sit with The.Plaid in front of the fireplace or outside on the veranda in autumn. Experience is therefore very important.

The.Plaid has 3 heat settings;

  • Green; 35 – 38˚C
  • Blue; 38 – 40˚C
  • Red; 40 – 45˚C

To determine whether The.Plaid does what it needs to do, turn it on for 20 minutes to allow it to warm up properly. Then place your hand on the inner blanket and press one of the heating elements. You should feel a difference where one of the heating elements is located.

If this is not the case, check the following;

  • Is the cable from the inner blanket properly connected to The.Powerbank?
    Check this by (re)connecting the cable to The.Powerbank. When the button on the outer blanket starts flashing, this is working.
  • If this does not happen, check whether The.Powerbank shows any lights. If not, it needs to be charged. The.Powerbank is fully charged when all 4 lights are lit.

Is The.Plaid safe?

Yes, all our heat products are safe to use and CE approved. The power bank is equipped with overheating protection. The moment it gets too hot, the battery will automatically switch off.

We do not recommend the use of our products by the following persons; persons who are hypersensitive to heat and persons who cannot react to overheating. Persons with physical or mental disabilities are discouraged from using the product unless supervised by someone responsible for their safety.

Children under 3 years of age are also not recommended to use the product as they are not able to react well to overheating. Children over 3 years old up to an age of 10 are advised to use the product only on the lowest setting and always under adult supervision.

Our heat products can be used during pregnancy, but we do not recommend using the products around the abdomen. Persons with heart problems are advised to seek advice on the use of heat products from their medical specialist before use.

Do not fall asleep with the heat products. The user may suffer heat stroke or burns.

Can I wash The.Plaid?

Only the outer blanket can be machine washed at 30˚C. The inner blanket is attached to the outer blanket with 4 loops and can be easily removed. The on/off button is carefully pushed out of the label. The label itself can just go into the washing machine and cannot be detached from the outer blanket.

Finished washing? Gently push the on and off button back into the ring without any dust coming along.

Do not put the outer blanket in the dryer.

How many settings does The.Plaid have?

The.Plaid has 3 settings;
Red: 40-45˚C
Blue: 38-40˚C
Green: 35-38˚C

How long does it take for The.Plaid to warm up?

It takes about 10 minutes for The.Plaid to fully warm up. Press the on/off button for 3 seconds (it will ”fade” into red colour while heating up) and after 10 minutes it will automatically switch to the blue colour. Then by briefly pressing the button again, it will switch to your preferred heat setting.

How do I switch on The.Plaid?

First, fully charge the included powerbank. There is a pocket in the inner blanket where you can put the powerbank and connect it to the blanket. Note! This pouch is not the loose supplied pouch! It should only be used when wet and/or out of use! Press the button on the outside of the blanket for 3 seconds.

If you turn off The.Plaid at the on and off button, allow the USB plug to cool for at least 5 minutes. Do this before removing it straight from the powerbank.

How does The.Plaid work?

Infrared heating technology is used, more specifically FIR (Far Infra Red). This is a long wave infrared that starts to warm up in the deeper layers of the body. Your body temperature rises and you get wonderfully warm while the air around you stays cold. In The.Plaid there are 8 heat elements divided over the blanket in 2 rows of 3 and 1 row of 2.

The heat emitted by the 8 heat elements reaches up to 65˚C at the highest (red) setting. This has been extensively tested using heat meters. It takes about 10–15 minutes before this heat is reached. However, the heat you will experience will be around 45˚C (about 8˚C warmer than your own body temperature) for 2 reasons;

  • The original heat is reduced by the thickness of the fabric, so the heat you experience is lower. We have consciously chosen for this because we want to deliver a carpet that not only looks nice, but is also wonderfully soft and has some “body”.
  • Unlike, for example, a heating pad, The.Plaid is more loose around you and there is no direct contact with the radiation.

IS EVERY PART OF THE.TWILIGHT WATERPROOF?

Almost all parts are waterproof. However, you should always close the charging port with the plastic cap provided.

CAN YOU CONTROL THE.TWILIGHT WITH THE NIKKI.AMSTERDAM APP?

No, only products with a speaker can be controlled with the app. The.Twilight does not have a speaker function. A remote control is included to operate the light.

CAN YOU ALSO PLAY MUSIC WITH THE.TWILIGHT?

No, it cannot. This is because the.Twilight is completely water resistant and can therefore be left hanging in the pouring rain or float in the water. This is not compatible with using a speaker. The.Twilight Tune on the other hand is equipped with a bluetooth speaker!