My product does not work.

If your product does not function (properly) please check the category Productinformation at this FAQ page to see if the product is properly connected. When you have completed all tehe steps and teh product still does not work please contact us via service@nikki.amsterdam.  If it is necessary to return the product, you can register your return via (link). You can also print your return label here, so that you can send the package free of charge.