How do I ensure the longest lifespan of The.Powerbank?

Ideally, you should use The.Powerbank until it is completely empty and then fully charge it until all 4 lights are on. Use a 5V/2A adapter.

Which charger do I use to charge The.Powerbank?

It is best to use a 5V/2A plug. Plugs with a higher power rating will reduce the lifespan of The.Powerbank.

*Please note! Our own adapter DC and/or MicroUSB are not suitable for charging The.Powerbank. 

How do I know the powerbank is full?

The.Powerbank is full when all 4 lights are on.

Why does The.Powerbank take so long to charge?

To charge the powerbank, make sure you use the right plug, namely a 2 amp / 5 volt plug (this is often indicated on the charging block itself.).

Can you charge any device with The.Powerbank?

The.Powerbank is suitable for all mobile phones, laptops, tablets and of course the Nikki.Amsterdam products.

Can you charge multiple devices at the same time with The.Powerbank?

Yes you can. The.Powerbank is equipped with 2 USB ports, so you can charge multiple devices at the same time.