The on/off button drops out of the outer blanket’s label.

When you have washed the outer blanket and you want to put it back on the inner blanket, pay attention to the following. Make sure you tie the 4 loops of the inner blanket, tightly to the outer blanket. If you do not do this, the on/off button may detach from the label. When tucking the on/off button back in (in the outer blanket’s label), make sure there is no piece of fabric in between.

What fabric are the blankets made of?

Our heating blankets are made of Teddy Fleece, more commonly known as polyester. To this is added Spandex, which makes the fabric stretchy but also returns to its own shape easily. It is also known as elastane. It helps make clothes and fabrics more comfortable because it can stretch and adjust to your body. Thanks to the combination of the two fabrics, our heat products are immensely soft, nice and light and retain heat well. In addition, the combination ensures that the fabrics do not wrinkle.

What is the wattage of The.Plaid?

The.Plaid does not consume any wattage. The.Plaid is not connected to the mains.

Charging The.Powerbank (included with The.Plaid), on the other hand, uses 0.075 KWh, which comes down to about €0,25 a time (depending on your energy contract, of course).

My on/off button does not work?

The silicone on/off button can be pressed out of the blanket (aluminium ring) so that the outside is also washable. It can happen that the button is pressed in a wrong way or too stiff (in that case it will not work properly).

We recommend you to push the button out and to push it back in again with care.

Can I buy an (extra) powerbank separately?

The.Powerbank is available from us separately. It is supplied free of charge with the purchase of The.Plaid/Pillow.

Is the battery (powerbank) included with The.Plaid/Pillow?

When you buy The.Plaid/Pillow from us, included. You don’t pay anything extra for this.

Can The.Plaid/Pillow be used while charging the powerbank?

The.Powerbank’s charging cord is very short, making it very difficult to use The.Plaid/Pillow while charging The.Powerbank.

Can you sit or lie on The.Plaid?

It is not a problem to sit or lie on The.Plaid. The heating elements in the inner blanket can withstand this.

Why is there no power strip included with the cable of The.Powerbank?

We assume that everyone has one or more 5V/2A power strips at home for charging purposes nowadays. For that reason and for environmental reasons, we have chosen not to supply them.

I have switched off The.Plaid but still the button flashes?

When you switch off The.Plaid, but leave the cable connected to The.Powerbank, the button will blink from time to time. This means that The.Plaid is in stand-by mode.