How many heat elements does the cushion have?
Size S contains 4 elements and size L 6 elements. These are spread across the surface at the top of the cushion.
What is FIR radiation?
This is Far Infrared radiation. The radiation warms the body from the inside as the FIR waves penetrate deep into the skin. The energy level in the water of the cells is quietly increased resulting in warming of the body itself and not the environment.
For whom is the cushion suitable?
The cushion is suitable for dogs and cats. Cats like a warm spot. So do most dogs, especially when it gets colder. Young pets and those with muscle and joint complaints especially love the pillow. It reminds young pets of the warmth of the nest and for the slightly older pet, the warmth can ease pain.
Why is the button flashing when the cushion is not on?
This means that the power bank is still connected and it is on standby.
Can the cushion be washed?
The outer cover can be machine washed at 30 degrees. Do not put the cover in the dryer.
My dog loves to swim. Can he go on the cushion afterwards?
The inner cover is waterproof to protect the wires and foam from moisture. So only the outer cover will get wet. But so will any other cushion.
Is the cushion safe?
The cushion is safe for pets. The power bank is well hidden in a waterproof pouch on the inside of the cushion. There are no loose wires that can be chewed to pieces. In case any smart person manages to find the wires anyway, the powerbank uses 5V and poses no danger. Nevertheless, we recommend removing the powerbank when unsupervised.
How long does it take for the cushion to return to its original shape?
When you remove the plastic from the foam, the cushion needs 24 hours to return to its original shape. After this, the covers can be put on the foam.
Why is the cushion vacuum-packed?
The cushions are quite large. Vacuum-packing the cushion saves space. This is less harmful to the environment and also saves money.