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Ask us.

Below you will find the answer to all your questions. Can't find the answer? Then contact us via service@nikki.amsterdam or call us on telephone number +31 23 205 2307.

The.Powerbank

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Can you charge multiple devices at the same time with The.Powerbank?

Yes you can. The.Powerbank is equipped with 2 USB ports, so you can charge multiple devices at the same time.

Category: The.Powerbank
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Can you charge any device with The.Powerbank?

The.Powerbank is suitable for all mobile phones, laptops, tablets and of course the Nikki.Amsterdam products.

Category: The.Powerbank
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Why does The.Powerbank take so long to charge?

To charge the powerbank, make sure you use the right plug, namely a 2 amp / 5 volt plug (this is often indicated on the charging block itself.).

Category: The.Powerbank
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How do I know the powerbank is full?

The.Powerbank is full when all 4 lights are on.

Category: The.Powerbank
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Which charger do I use to charge The.Powerbank?

It is best to use a 5V/2A plug. Plugs with a higher power rating will reduce the lifespan of The.Powerbank.

*Please note! Our own adapter DC and/or MicroUSB are not suitable for charging The.Powerbank. 

Category: The.Powerbank
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How do I ensure the longest lifespan of The.Powerbank?

Ideally, you should use The.Powerbank until it is completely empty and then fully charge it until all 4 lights are on. Use a 5V/2A adapter.

Category: The.Powerbank