Ask us.
Below you will find the answer to all your questions. Can't find the answer? Then contact us via service@nikki.amsterdam or call us on telephone number +31 23 205 2307.
The.Pillow
The.Powerbank’s charging cord is very short, making it very difficult to use The.Plaid/Pillow while charging The.Powerbank.
When you buy The.Plaid/Pillow from us, The.Powerbank.is included. You don’t pay anything extra for this.
The.Powerbank is available from us separately. It is supplied free of charge with the purchase of The.Plaid/Pillow.
The silicone on/off button can be pressed out of the blanket (aluminium ring) so that the outside is also washable. It can happen that the button is pressed in a wrong way or too stiff (in that case it will not work properly).
We recommend you to push the button out and to push it back in again with care.
The.Plaid
Infrared heating technology is used, more specifically FIR (Far Infra Red). This is a long wave infrared that starts to warm up in the deeper layers of the body. Your body temperature rises and you get wonderfully warm while the air around you stays cold. In The.Plaid there are 8 heat elements divided over the blanket in 2 rows of 3 and 1 row of 2.
The heat emitted by the 8 heat elements reaches up to 65˚C at the highest (red) setting. This has been extensively tested using heat meters. It takes about 10–15 minutes before this heat is reached. However, the heat you will experience will be around 45˚C (about 8˚C warmer than your own body temperature) for 2 reasons;
- The original heat is reduced by the thickness of the fabric, so the heat you experience is lower. We have consciously chosen for this because we want to deliver a carpet that not only looks nice, but is also wonderfully soft and has some “body”.
- Unlike, for example, a heating pad, The.Plaid is more loose around you and there is no direct contact with the radiation.
First, fully charge the included powerbank. There is a pocket in the inner blanket where you can put the powerbank and connect it to the blanket. Caution! This pouch should only be used when wet and/or outdoors! Press the button on the outside of the blanket for 3 seconds.
It takes about 10 minutes for The.Plaid to fully warm up. Press the on/off button for 3 seconds (it will ”fade” into red colour while heating up) and after 10 minutes it will automatically switch to the blue colour. Then by briefly pressing the button again, it will switch to your preferred heat setting.
Only the outer blanket can be washed at 30˚C in the washing machine. The inner blanket is attached to the outer blanket with press studs and can be removed. The button can be carefully removed from the label. The label itself is machine washable and cannot be removed from the outer blanket.
Do not put the outer blanket in the dryer.
Yes, it is! It has an automatic stop, so that the elements do not overheat. Should this happen, The.Plaid will switch off automatically.
Whether someone finds something comfortably warm is of course different for each individual. It also makes a difference whether you sit with The.Plaid in front of the fireplace or outside on the veranda in autumn. Experience is therefore very important.
The.Plaid has 3 heat settings;
- Green; 35 – 38˚C
- Blue; 38 – 40˚C
- Red; 40 – 45˚C
To determine whether The.Plaid does what it needs to do, turn it on for 20 minutes to allow it to warm up properly. Then place your hand on the inner blanket and press one of the heating elements. You should feel a difference where one of the heating elements is located.
If this is not the case, check the following;
- Is the cable from the inner blanket properly connected to The.Powerbank?
Check this by (re)connecting the cable to The.Powerbank. When the button on the outer blanket starts flashing, this is working. - If this does not happen, check whether The.Powerbank shows any lights. If not, it needs to be charged. The.Powerbank is fully charged when all 4 lights are lit.
When you switch off The.Plaid, but leave the cable connected to The.Powerbank, the button will blink from time to time. This means that The.Plaid is in stand-by mode.
We give a standard guarantee of 2 years from the date of purchase. For The.Plaid this is a warranty on the technology and the included powerbank. The outdoor blanket has a 1-year warranty.
We assume that everyone has one or more 5V/2A power strips at home for charging purposes nowadays. For that reason and for environmental reasons, we have chosen not to supply them.
It is not a problem to sit or lie on The.Plaid. The heating elements in the inner blanket can withstand this.
The.Powerbank’s charging cord is very short, making it very difficult to use The.Plaid/Pillow while charging The.Powerbank.
When you buy The.Plaid/Pillow from us, The.Powerbank.is included. You don’t pay anything extra for this.
The.Powerbank is available from us separately. It is supplied free of charge with the purchase of The.Plaid/Pillow.
The silicone on/off button can be pressed out of the blanket (aluminium ring) so that the outside is also washable. It can happen that the button is pressed in a wrong way or too stiff (in that case it will not work properly).
We recommend you to push the button out and to push it back in again with care.
The.Plaid does not consume any wattage. The.Plaid is not connected to the mains.
Charging The.Powerbank (included with The.Plaid), on the other hand, uses 0.075 KWh, which comes down to about €0,25 a time (depending on your energy contract, of course).