Ask us.

Below you will find the answer to all your questions. Can't find the answer? Then contact us via service@nikki.amsterdam or call us on telephone number +31 23 205 2307.

The.Pillow

Can The.Plaid/Pillow be used while charging the powerbank?

The.Powerbank’s charging cord is very short, making it very difficult to use The.Plaid/Pillow while charging The.Powerbank.

Categories: The.Pillow, The.Plaid

Is the battery (powerbank) included with The.Plaid/Pillow?

When you buy The.Plaid/Pillow from us, The.Powerbank.is included. You don’t pay anything extra for this.

Categories: The.Pillow, The.Plaid

Can I buy an (extra) powerbank separately?

The.Powerbank is available from us separately. It is supplied free of charge with the purchase of The.Plaid/Pillow.

Categories: The.Pillow, The.Plaid

My on/off button does not work?

The silicone on/off button can be pressed out of the blanket (aluminium ring) so that the outside is also washable. It can happen that the button is pressed in a wrong way or too stiff (in that case it will not work properly).

We recommend you to push the button out and to push it back in again with care.

Categories: The.Pillow, The.Plaid