Ask us.

Below you will find the answer to all your questions. Can't find the answer? Then contact us via service@nikki.amsterdam or call us on telephone number +31 23 205 2307.

The.Ball

When you have turned on the first product using The.Remote, you can turn on the other The.Balls one by one. Each of them takes over the colour of the first product. The first product remains the main device, you can only adjust the color via this device.

Category: The.Ball

Only The.Ball and The.Diffuser cannot be connected to the other Led products from Nikki.Amsterdam. These products do not work via Bluetooth (and do not have a music function) so this is excluded. If you have several copies of The.Ball in your possession, you can connect them to each other. You can control The.Ball via the supplied remote.

The other products can all be connected to each other, so that you can create the desired sound and light in every corner.

Category: The.Ball

The maximum distance between the coupled products is 15 meters. Make sure that the main product is always in the middle. The signal is sent from this product.

Obstacles between products may affect the sound quality. This also applies to the presence of common sources of interference such as other wireless devices, microwaves and other equipment.

Category: The.Ball

Make sure your product is fully charged. The product specifications on our site show you how long it takes for your product to be fully charged. If the problem is not solved after this, please contact our service department via service@nikki.amsterdam.

Category: The.Ball

No, you can’t. The.Ball is fully water resistant and can therefore remain stuck in the pouring rain or float in the water. This is not compatible with the use of a speaker.

Category: The.Ball

No, only products with a speaker can be controlled with the app. The.Ball has no speaker function. A remote control is included to control the light.

Category: The.Ball

No, not all parts are watertight. It is recommended to remove the leather handle and screws when you let The.Ball float in the water. After some time, the screws may start to rust slightly. In addition, you should always close the charging port with the plastic cap.

Category: The.Ball